![]() ![]() ![]() To make sure that you have the correct time: This might be because the time on your Google Authenticator app is not synced correctly. My Google Authenticator codes aren’t working (Android). What if I get a new phone after I’ve set up Google 2-Step Verification? This will help prevent others from accessing your WFU Google Account from your phone. If your phone was lost or stolen, we strongly recommend that you change your WFU Google Account password and revoke your App Passwords. Troubleshooting What if my phone was lost or stolen? However, you won’t be able to receive this verification code because it will be sent to your Google Voice, which you can’t access. For example, if you are signed out of your Google Voice app, you might need a verification code to get back in. If you use Google Voice to receive verification codes, you can easily create a situation where you’ve locked yourself out of your account. While Firefox does not natively support U2F, there are extensions that may add U2F functionality.You must be using a device with a USB port, and the USB port must not be disabled (some kiosks an d computer labs disable USB ports for security reasons).Yes, there are a few limitations to U2F security keys. Are there limitations with security keys? Click here for more information on the IS-preferred security key, YubiKey. Any device that is Fido U2F certified can be used with Google 2-Step Verification. When plugged in to your USB drive, it will generate a code for you, instead of you entering a code manually. Sign in with the free Google Authenticator appĪ security key (also called a fob, or USB key), is a Fido U2F certified, read-only device that looks like a USB flash drive.Sign in faster with 2-Step Verification phone prompts.You’ll need a phone to set up 2-Step Verification at first, but you can then immediately change your second step. However, in a few steps, you can generate a special password called application-specific password to allow this application to connect to your account - and don't worry, you'll only have to do this once for each device or application.Īlternate Methods What if I don’t want to use my phone?ĭon’t want to use your phone? No problem. After you turn on 2-Step Verification, non-browser applications and devices that use your Google Account (such as Outlook), may be unable to connect to your account.If you sign in from another computer, however, you’ll be asked for a code. ![]() If you want, when you enter your code, you can choose to trust your computer - this means you won't be asked for a code again when you sign in from this computer.
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